The more movies and shows Ligia and I watch on Netflix, the more convinced we become that Netflix lacks a vital feature. We call it the Shelf. Where is it?
The Netflix Shelf would hold titles we’ve seen and loved. It would contain two collections: a smart collection, which would automatically bring together the titles we’ve rated 4 stars or higher), but more importantly a manual collection, where we could add titles we’d like to watch again in the feature — movies and shows we really love, perennial favorites if you will.
Within the Shelf, we could sort titles by genre, keywords, actor or director (using the metadata added by Netflix staff or metadata we could add ourselves).
There were so many occasions we saw a movie, loved it, wanted to store it somewhere so we could see it again in the future, but didn’t want to leave it in the queue, cluttering up the list of titles we still haven’t seen. There was and is no place for them yet, and that’s regrettable, because it’s a lost opportunity for Netflix to create customer goodwill at a time when they need it.