Reviews

Adobe’s many-tentacled grip on its users

I’ve been using Photoshop since the late 1990s and Lightroom since its launch in 2007. I’ve been a user of Adobe software for some time, and have owned various software packages from them since that time. But in recent years, I’ve begun to be repulsed more and more by their greedy grip on their users. Their move to subscription-based software was the beginning of my discontent, which was only furthered by their constant attempts to constantly monitor what we do with their software and how we use our computers. I know of no other software company that does this so much, and I find it despicable. I think what they’re doing is a clear invasion of user privacy. Some might say it’s benign, that they’re only trying to keep track of their software licenses, but when you find out that they make most of their money with a suite of services they call Experience Cloud, where they offer “AI-driven solutions for marketing, analytics, advertising and e-commerce”, you get the sense that we’re the guinea pigs for their solutions, and their many “helper” applications that are supposed to only monitor software licenses are likely doing a lot more than that on our computers.

I am also a Mac owner, and in stark contrast to Apple’s constant marketing-speak about user privacy, they never mention Adobe’s many applications that are constantly talking back to the Adobe servers, and they never go into the details of what the many Adobe helper applications actually do on our computers.

At best, the many “helper” applications that get put onto your computer when you install Adobe software can be called sloppy programming, and at worst, you have to wonder exactly what they’re doing with each and every one of those pieces of software under the guise of “keeping Adobe applications up-to-date” and “verifying the status of your Adobe licenses”. Most people probably assume those apps are the various components of the Creative Cloud suite and even though they’re numerous and they can probably tell those apps are in constant communication with Adobe, they choose to tolerate them.

I know things may be different on Windows, where software gets installed in multiple places, but on Macs, applications are and have always been packaged into single files that contain all that a piece of software needs in order to work. Even Microsoft Office on the Mac functioned this way and only used one additional piece of auto-update software to make sure everything stayed that way, and after it moved to the App Store, even that went away. They let Apple handle all their updates now.

Not so with Adobe… They have to be “special”. They have to stick their tentacles everywhere on your computer, doing and monitoring who knows what. I absolutely hate the fact that their Creative Cloud software has to run all the time and talk to their servers all the time, just so I can use their software occasionally. I find it abusive and overreaching and questionable, but for some reason, we’ve chosen to go along with it because we want to use the software.

Have a look at what gets installed with their Photography Plan, where only two apps should be present.

You of course will get Creative Cloud, even if you don’t want it, with its many little apps that invade your computer. Then you get Adobe Lightroom CC, the app that hardcore Lightroom users never asked for and don’t want, because all we really want is Lightroom Classic. You then also get Photoshop, which I might use to create a logo once or twice a year, and I infrequently use to blend different frames together into a single photograph (for focus stacking). If that functionality were offered in Lightroom, I’d barely need to open Photoshop. It’s overkill for me.

Let’s see what we get with Creative Cloud, because that’s the crux of this post. Most people won’t realize that the little red folder called Creative Cloud in the Applications folder isn’t really the whole of it. No, Adobe also puts a lot of helper apps in your Utilities folder.

Whether you want them or not, you get Adobe Application Manager, a second Adobe Creative Cloud folder, Adobe Creative Cloud Experience, Adobe Installers and Adobe Sync. Let’s have a look at each of them.

Look at all the “goodies” you get in the Application Manager folder. Yuuuummmy… I didn’t effing ask for all this, Adobe!

Let’s see what else we get. We get more stuff we never asked for in the Creative Cloud folder.

We also get to be part of a Creative Cloud Experience that we never opted into.

We also get the uninstallers. Fine, okay… although on the Mac, we should simply be able to drag an app from the Applications folder into the Trash (sorry, the Bin) and “bin” done with it.

We also get Adobe Sync, which is another application/service I don’t want and didn’t ask for. Never mind that sometimes it’s stuck on syncing a few photos for weeks on end. I guess it’s thrown in as padding to justify the cost of the subscription plans. “Look, you’re getting the good software, and you’re also getting storage space and a website”… I didn’t ask for it. I just want Lightroom and nothing else!

By now you might think we’re done, but no, you also get a special plugin that monitors your online activity, um, “detects whether you have Adobe Application Manager installed. I bet you didn’t know about this little goody from Adobe, did you? It’s called the AdobeAAMDetect.plugin.

Ostensibly, it’s used to detect whether the Adobe Application Manager is installed onto your computer, but who knows what else it does without looking at its code? All I know is that when I go to my Safari plugins, it’s not openly and transparently listed there. No, it’s hiding in the /Library/Internet Plug-ins/ folder, so you have to know where to look in order to find it. Why? And what else is it doing? Is it monitoring my online activity, just like the apps installed on my computer are monitoring my application usage and who knows what else?

I find all this deeply disgusting, and without opening up each of those apps that Adobe sticks on our computers and looking at the code, we won’t know what they really do. If I didn’t like Lightroom so much, I’d switch to another piece of software in an instant. But I have yet to find a single piece of software that:

  1. Doesn’t have a subscription plan,
  2. Lets me easily edit my photos and, this next one is really important to me,
  3. Lets me easily edit the metadata across all of my photos and update it as needed, and finally,
  4. Lets me import my catalog from Lightroom while keeping my collections, smart collections and collection sets intact, so I don’t have to sort through hundreds of thousands of photos manually.

After 13 years of using Lightroom, the interface is very familiar. I know exactly where to find what I need, but I sure find Adobe’s business practices despicable and would gladly switch to something else. As far as I’m concerned, they’ve stepped over the line long ago and have been invading the privacy of their users intentionally for years.

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Thoughts

What I’d like to see in a new iMac

As is usual in anticipation of the launch of new hardware from Apple, there are lots of posts and videos with detailed renders of what we might expect from a new iMac. Other than faster hardware, which is something that we’re going to get anyway, I would really like to see a new swivel design that allows me to turn the computer to Portrait mode. I made a mock-up in Photoshop, but I’m no wizard in that app, so you’ll have to excuse the quality.

The capability to rotate the display and have it conform automatically to the new vertical is something that we’ve already had for years in iOS devices like the iPhone Plus and the iPad. And with the iPad Pro, the bezel design is symmetric, so the device looks good in any orientation. So giving the iMac the same capability would require a redesign of the outer face, probably by making the bezel the same width all around, as others have already hinted. Do you see how this purported new design lends itself to the rotation of the display?

Monitors that function in Portrait mode are nothing new, so this isn’t reinventing the wheel. I’ve seen them around since the early 1990s, when people working on books and brochures in Aldus Pagemaker (also called Adobe Pagemaker later on) would turn theirs sideways to help with their work. I imagine it would also help when working on portrait photos or other vertical photography.

Oh, and how about six USB-C ports on the back? Rather than go with two USB-C and four USB 3.0, ports, I’d go with six USB-C (Thunderbolt 3) ports and use readily available connector adapters for USB 3.0 and USB 2.0 devices.

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Thoughts

The flip side of digital photography

Should you be old enough, you’ll remember how different photography was before the arrival of digital cameras. Not only was it difficult to get great photos, the kind that were good enough for publication, but it was difficult to develop them and reproduce them. There were real barriers to entry and to success in the field. They weren’t insurmountable, but they were there.

Nowadays, digital cameras make it so easy for us. Even a novice can occasionally get a great photo simply by clicking the shutter button, because modern cameras can pretty much handle all situations. They don’t do everything, you still need to know what you’re doing in some scenarios, but they’ll get you pretty close to your desired result by themselves, most of the time. So not only is it easy to take photos, but it’s also easy to “develop” them using your computer, and you can reproduce them endlessly. The barriers to entry and success in the field are now almost gone.

However, one thing we all learn as we age is that everything comes with pluses and minuses. Just like film photography had certain minuses, digital photography comes with plenty of unpleasantries on its flip side.

Publications that used to hire photographers and pay them good wages are dwindling. How many do you know of that still have on-staff photographers, or hire photographers for their stories? And how do their salaries compare with those of photographers in the past if they’re adjusted for inflation?

Stock agencies are decreasing the payouts to photographers. There is a lot of competition in that market, paired with a real glut of photographs. And when the supply always outnumbers the demand, prices will fall. There are but a few stock agencies left. There are a ton of microstock agencies which sell photos for piddly sums and pay cents on the dollar to photographers, and they’re also getting bought out and merging with each other in order to survive. If it wasn’t clear a few years ago, it’s becoming painfully clear now that a photographer cannot make a living selling microstock. There are a few who manage to do it, but it’s clear that on average, microstock yields a non-livable income.

There are so many photographs being made that people don’t truly appreciate them anymore. Do you remember how we used to admire photographs in the past? We’d stare at them for 5-10 minutes at a time, taking in each detail. We’d cut them out of magazines and paste them in scrapbooks. We’d look at them and look at them and look at them… Now we’re lucky if a photo gets 5 seconds of someone’s time. There are so many of them that people just gloss right over a photo that took days or hundreds of tries to make. Perhaps you’ll understand this better if I compare it to a periodical cicada emergence. In just a few days, animals that would eagerly consume them as they came out, would become so glutted that they’d simply lay on the ground and watch them crawl around and over them, unable to eat a single morsel. That’s what’s going on with photographs now. Each of us has a rhythm, a rate of “ingesting” digital content and we’ve all reached our max, but the photographs just keep coming. They keep coming and their rate of production is actually increasing. We cannot keep up.

Digital photography gear is made to become obsolete, causing you to spend more money every few years. Remember how you could use the same film camera for 10-20 years, even a lifetime, if you took care of it? That’s not the case with digital cameras, which typically last about 4-5 years before something goes bad. Even if you’re willing to pay a repair shop to have it fixed, camera manufacturers stop stocking parts for older cameras after a certain number of years, because they want to force you to buy a new model. I wanted to send my Canon 5D in for repairs last year, but I couldn’t. The repair shop said I shouldn’t bother, because Canon actually doesn’t allow them to work on the 1st gen 5D anymore and they’ve stopped stocking parts. Not that Canon repair experiences were so great to begin with, but at least they got the job done. I also sent in my Olympus PEN E-P2 in for repairs last year, but it didn’t get repaired. It came back just as I sent it, with a message that offered apologies for the inconvenience and explained that they’d stopped stocking parts for that model just a few months back; support had been discontinued by Olympus. I don’t understand it: there’s money to be made with service and repairs, so why stop supporting a model? Why not keep servicing it for as long as the customer is willing to use it? That business model has been proven to work a long time ago by the car industry.

Cameras, lenses and flashes are getting more expensive each year. Manufacturers can call them inflation adjustments all they want, but price hikes still feel very much like price hikes. And when they’re coupled with no real way to make money from your photos anymore, what are you left with? Doing weddings? Yuck. I don’t know how photographers are coping with all of this. I have a nagging feeling that wedding photographers are pretty much the only ones making money from photography these days. They’re certainly the bulk of the paying customers for camera manufacturers. It’s them and the online “experts” that have sprouted like mushrooms after rain, offering “advice” about which camera model to buy on YouTube and other video sites. It’s a new model/brand each week of course, unless they’re getting paid by a manufacturer to promote a certain brand.

There are real costs associated with processing, storing and archiving digital photographs. We’re told that digital photographs are pretty much free and there’s never been a better time to take many, many photos in order to learn the craft, but there are significant costs that come into play when you add the price of a good computer and good software and the storage and backup solutions that you will absolutely need unless you want your photos and your hard work to go up in a puff of virtual smoke. I’d like to challenge you to add up the costs of your camera gear (camera, lenses, flashes, adapters, tripods, etc.) and computer equipment (laptop/desktop, external hard drives, backup equipment/services) and once you have a total, divide it by the number of photographs you’ve taken with your camera so far. That’ll give you a pretty good idea of the cost per image, and you’ll see that digital photographs are not free. Granted, that cost per image will go down the longer you keep your current equipment and the more photos you take with it, although the cost of storage and backup will still be there for your larger collection of photographs. Do you realize you’ll likely need to pay for a backup subscription for the rest of your life? It’s no wonder that more and more people choose to take photos with their smartphones and edit them directly on those devices, forgoing the cost of computer equipment. And when smartphone manufacturers also offer direct and almost instantaneous cloud backup of the images and videos taken with the phones (at somewhat reasonable prices) it becomes a very attractive offer.

It’s so easy to reproduce digital photographs that it’s actually a problem, because anyone can steal and plagiarize them. Theft of online photographs is rampant. It’s one thing for a fan to repost your photos on another site — I’d go so far as to say that’s fine… but it’s quite another thing for someone to download your photos, enlarge them in Photoshop and repost them on a stock site or use them in ad campaigns, and this is happening quite a lot.

There is no consistent way to attribute photographs online, which means a photographer’s name is likely to get lost in the shuffle. Sure, you can use a caption that lists the photographer’s name, but that only works if you’re the primary publication and you’ve worked with the photographer. Most software used to export and compress images for online publication generally strips EXIF and IPTC copyright information. And most online platforms also have no consistent way of keeping that information inside the photographs, instead offering excuses about file size and compression algorithms which sound very empty given how far we’ve come with computer technology. Have you ever tried to find a photographer’s name for a photo reposted on social media? Good luck… Unless they’ve got a tasteful watermark somewhere on the photo, the metadata’s been wiped clean by these sites. Even Flickr still does not keep a photographer’s name in the metadata of a photo. Should you be able to download a photo from a Flickr contact, you’ll get a link to the page where it was found and maybe a caption, but you will not get something as basic as the photographer’s name, much less the rest of the copyright information.

I’m not saying we should go back to film and analog equipment. I love digital cameras and their ease of use. And I love the various advances being made in digital camera gear. Some of the minuses listed above can even be fixed. I’m just not enthusiastic about their flip side. When photographs were harder to make, we appreciated them more and good photographers stood a good chance of making good money with them. Now that photographs are easy to make, we don’t appreciate them and income from photographs has gone down to pennies on the dollar, if at all. Thank goodness I take photographs for the sake of it, as a creative endeavour that relaxes me after working on my various projects, but I wonder how others are coping with these changes. And it’s also not to say that I wouldn’t mind making money from my photographs on my own terms.

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How To

On keeping one’s computer tidy…

I recently had to take my iMac apart in order to look at the hardware closely, and after 5 years of intense use in my home office, I got a chance to re-convince myself of the importance of keeping one’s computer tidy inside, not just outside.

Apple doesn’t make it easy for us to service our computers, do they? Gone are the days of the big Power PC or Mac Pro enclosures that could be easily opened for a bit of vacuuming and dusting or the upgrade/replacement of a piece of hardware. Or how about those unique and colorful 1st gen iMac enclosures that were transparent, so you could see at a glance if they needed a bit of inside cleaning? The enclosure of my iMac G5, though impressively thin for its time, with components tightly packed inside, was still fairly easy to open. Even the predecessor of my current iMac, a 2011 model, was easy enough to open, because the display was affixed to the enclosure with magnets. These days, the enclosures of our Macs are sealed with adhesives that make it difficult to get inside…

The IT part of me gets it somewhat: if they’re too easy to open, most people will only get inside and mess something up. Plus, an accidental spill of liquid on the screen, or an overly judicious application of cleaning solution, might get inside and affect the circuits.

It’s easy and natural to assume that if a computer is sealed shut, it’s clean inside, but the truth of the matter is that computers need to be cleaned and serviced regularly. As long as a computer has active cooling (a fan that pulls air in), dust will get inside and settle everywhere. Even passive cooling involves some sort of air current that moves through the machine and dust will follow that current and accumulate inside over time.

Here’s what the inside of my iMac looked like when I opened it up for the first time.

It may not look too dirty at first glance, but let’s have a closer look, shall we?

I took every single piece apart, and every piece was full of thick dust like this, dust that would have clogged up the air vents completely and caused an overheat or even a shortcircuit. It was very fine dust that kept getting into my nose and making me sneeze. I couldn’t believe how much of it had gathered inside. This iMac’s always been on my desk, in my office, a room which I vacuumed regularly, but as you can see, five years of moderate to intensive use for 8 or more hours per day, will definitely show up on the inside, even though the outside is shiny and clean. This is why I believe every Mac owner ought to either learn how to clean their computer or take it into a repair shop every few years to have it properly and thoroughly cleaned. We have plenty of resources these days. I used the thorough guide for taking apart my iMac posted on iFixit.com, a resource I definitely recommend.

If and when you take your iMac apart, you should definitely check the air intake vents (located on the bottom bezel of the enclosure) and the air output vents (located behind the flex mount of the iMac’s foot, above the RAM bay). That’s where dust will accumulate the most.

Here’s how my computer looked after being properly cleaned.

Please be careful as you handle the various parts, will you? One wrong move with the screwdriver and you could damage a circuit or worse, if you’re handling the power supply, you could cause a short that could give you a real shock and damage it for good. Unless you work in IT and have handled computer innards before, your best bet is to find a reputable repair shop, hopefully an Apple-authorized one, and have them clean it thoroughly. Just so you don’t have any issues with your Apple warranty and perhaps void it by mistake, do this operation after the warranty runs out (that’s 3 years for Apple Care).

Hope this helps!

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Thoughts

Enough with the content algorithms!

I’m writing this because I’ve had enough of the mindf***ing algorithms that every single social media service employs these days, in varying flavors. What do I mean?

Well, have you indicated your preference for something on Facebook? Are you surprised by the fact that the posts you see are always geared toward those preferences? Are you surprised when the ads you see are also about the stuff you might be using or want to buy? Are you surprised that you see virtually nothing from stuff you didn’t indicate that you like or are interested in? Are your surprised when you see an ad along the very same lines laid out above, interspersed between every 3-4 posts, and it’s a video ad that repeats, over and over and over, until you have to hide it and also tell Facebook to hide all ads from that brand, but then a different ad for that same product pops up again from another account, and you have to hide that and hide all from that brand, only to go through the same s**t, day in and day out?

Have you viewed a few videos on YouTube on a particular topic, say the latest digital cameras, and now your YouTube homepage is filled with videos on that topic? How about the recommended videos in the sidebar? Did you get enough of that topic the first time around and already made your decision, but now you can’t seem to be rid of videos about digital cameras that make you doubt your decision, with reviews where “experts” are yelling at you that this other model is better, so much better than the other model you want to buy, and by the way, they have an affiliate link in the description that you should click on when you buy it? Do you struggle to find other content now, because all that YouTube recommends to you are more videos on digital cameras with more “experts” voicing their “opinion”? Are you afraid to search for some other stuff on YouTube because you know that for the next few weeks, you’ll be inundated with more videos on those very same keywords, even though you’ve already seen all you ever wanted to see?

Have you posted photos of a watch or a pen on Instagram, only to see tons of ads for watches and pens, and get recommendations to like more accounts on watches and pens? Do you find it hard to see anything else on Instagram, because that’s pretty much all they’ll shove down your throat, putting ads for watches and pens between every 2-3 actual posts (for watches and pens)?

Isn’t AI fun? Isn’t social media fun? Don’t you love how it’s catered to your very needs, even though you don’t know they’re your needs and you don’t want them to be your needs, but they’ll be your needs goddamit because that’s what the social media algorithms are force-feeding you?

Well, f**k all this s**t. I’ve had enough. Facebook, Google, you guys need to adjust your algorithms. This is absolutely ridiculous. The world is a varied place. Humans are varied, diverse individuals. Just because one day we want to see a video about [insert topic here], it doesn’t mean we want to see more videos on that same topic later in that same day, or the next day, or every damned day for the next few weeks, until your algorithms figure we’ve had enough. And we definitely don’t want to see ads for that s**t haunting us whenever we use your services and your websites and wherever else we might go (yes Adwords and Facebook Pixel, I’m talking about your omnipresent ads for whatever product we might have once seen somewhere). We want variety. We need variety. We need to see and experience opposing viewpoints on a topic. Sameness, day in, day out, is a real mindf**k. It’s not the real world, but since we tend to experience the world through social media, the responsibility falls on you to represent the real world in a real manner.

This has got to stop. These algorithms have got to be changed. They need to become more human. Do you realize you can drive someone mad with your code, haunting them with more and more and more on something they only wanted to see once, something they can’t be rid of now? Do you realize you should be held responsible for the mental health of the people who use your services? It’s high time that fact dawned on you. Change your practices! Do it now.

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