This is one of those posts I don't enjoy writing but this must be said. I have a mid-2011 27" iMac (with AppleCare). It has now broken down three times for the very same problem (its video card goes bad). Other things on it also broke down, like the SuperDrive. Bottom line: Apple has refused … Continue reading Unscrupulous customer care at Apple
The more movies and shows Ligia and I watch on Netflix, the more convinced we become that Netflix lacks a vital feature. We call it the Shelf. Where is it? The Netflix Shelf would hold titles we've seen and loved. It would contain two collections: a smart collection, which would automatically bring together the titles … Continue reading Where’s the Netflix Shelf?
Update: After sending the camera in for service to a Canon authorized repair facility, it turns out I took somewhere between 75,000 - 100,000 shots with my 5D when the shutter mechanism failed. Still, most of what I wrote below is appropriate commentary on the whole situation. When DSLRs (and now HDSLRs) cost thousands of … Continue reading It’s time to demand reliability from DSLR manufacturers
I'm disappointed with SmugMug over their continued lack of support for proper export and maintenance of photographs directly from Lightroom. Back in July, I wrote about the Flickr Publish Service in Lightroom, and wondered when SmugMug would introduce their own. What I was really looking for (and I said this in the post) was a … Continue reading SmugMug, are you listening?
Just a quick note to let you know the Audit Defense service offered by TurboTax in recent years is probably not worth the price. It's run by a company called TaxResources, Inc., and they say they'll represent you to the IRS in case you should have any problems with your return, for the low price … Continue reading Audit Defense may not be worth the price
We've recently finished putting together a "severe weather" garden shed in our yard, made by a company called Arrow. We wanted a model that could withstand hurricane-force winds, since we live in South Florida, where hurricanes do occur from time to time. The particular model that we purchased was the Homestead 10' x 8' (HS108). … Continue reading The garden shed
I'd like to congratulate Apple Customer Service for the way they handled the most recent issue with our iMac G5. If you're a regular reader, you may know we've had problems with our iMac right from the start. Virtually as soon as we brought it home from the Apple Store, we had issues with it. … Continue reading Kudos to Apple for a great customer service experience