It’s time to demand reliability from DSLR manufacturers

Update: After sending the camera in for service to a Canon authorized repair facility, it turns out I took somewhere between 75,000 - 100,000 shots with my 5D when the shutter mechanism failed. Still, most of what I wrote below is appropriate commentary on the whole situation.  When DSLRs (and now HDSLRs) cost thousands of … Continue reading It’s time to demand reliability from DSLR manufacturers

Kudos to Apple for a great customer service experience

I'd like to congratulate Apple Customer Service for the way they handled the most recent issue with our iMac G5. If you're a regular reader, you may know we've had problems with our iMac right from the start. Virtually as soon as we brought it home from the Apple Store, we had issues with it. … Continue reading Kudos to Apple for a great customer service experience

It’s no surprise broadband internet sucks in the US

A recent Akamai survey, which I shared here and here, ranked US in the 33rd spot (globally) when it came to broadband internet connections above 2 Mbps. Sure, it moved up two spots compared to last year, but it's still lagging behind countries such as Monaco, Slovakia, South Korea, and believe it or not, Romania … Continue reading It’s no surprise broadband internet sucks in the US