Unscrupulous customer care at Apple

This is one of those posts I don't enjoy writing but this must be said. I have a mid-2011 27" iMac (with AppleCare). It has now broken down three times for the very same problem (its video card goes bad). Other things on it also broke down, like the SuperDrive. Bottom line: Apple has refused [...]

Where’s the Netflix Shelf?

The more movies and shows Ligia and I watch on Netflix, the more convinced we become that Netflix lacks a vital feature. We call it the Shelf. Where is it? The Netflix Shelf would hold titles we've seen and loved. It would contain two collections: a smart collection, which would automatically bring together the titles [...]

SmugMug, are you listening?

I'm disappointed with SmugMug over their continued lack of support for proper export and maintenance of photographs directly from Lightroom. Back in July, I wrote about the Flickr Publish Service in Lightroom, and wondered when SmugMug would introduce their own. What I was really looking for (and I said this in the post) was a [...]

Audit Defense may not be worth the price

Just a quick note to let you know the Audit Defense service offered by TurboTax in recent years is probably not worth the price. It's run by a company called TaxResources, Inc., and they say they'll represent you to the IRS in case you should have any problems with your return, for the low price [...]

The garden shed

We've recently finished putting together a "severe weather" garden shed in our yard, made by a company called Arrow. We wanted a model that could withstand hurricane-force winds, since we live in South Florida, where hurricanes do occur from time to time. The particular model that we purchased was the Homestead 10' x 8' (HS108). [...]

Site migration complete

Last night, I completed what could be called an unusual site migration. I went from a self-hosted WP install to WP.com. That's right, my full site is now hosted at my WP.com account. People usually migrate from WP.com to WP self-installs after their site gets big and they decide they want more options, like the [...]

United Airlines breaks guitars

In addition to stranding people in foreign cities, lying to them, and making them pay for their own stay, thereby breaking the rules of the Star Alliance, United Airlines now also breaks guitars. In March 2008, musician Dave Carroll flew with United Airlines through Chicago, where a fellow passenger witnessed his $3,500 Taylor guitar being [...]

It’s no surprise broadband internet sucks in the US

A recent Akamai survey, which I shared here and here, ranked US in the 33rd spot (globally) when it came to broadband internet connections above 2 Mbps. Sure, it moved up two spots compared to last year, but it's still lagging behind countries such as Monaco, Slovakia, South Korea, and believe it or not, Romania [...]