This past week, I spent a feverish few days working on this new site design. I have been working on several different layouts during these past few months, but liked none of them except the one you see now. I built it from scratch, since that’s the way I like to do things. One of… More New site design is live
A few days ago, I applied for inclusion as a publisher with Project Wonderful. I’ve been looking for a sponsor for my site, and I thought a boutique ad service might be just what I need. Boy, was I wrong about them! First, they rejected my application. A nice, respectful rejection I can take. I… More Don't use Project Wonderful unless you want to be offended
A few months ago, I was interested in offsite backup, and thought I’d give Mozy a try. Their Home Backup plan intrigued me. It was only $4.95, and was billed as unlimited. Could it actually work as advertised? Short answer is no, not by a long shot. Sure, it only costs $4.95/month. That much is… More Mozy advertising versus user experience
Bourne Energy’s RiverStar: a fresh approach to hydropower http://tinyurl.com/34j39h # Analysts see ‘ringback tones’ becoming an $800 billion industry http://tinyurl.com/2nbd6x # Ringback tones are one more way for fiscally dumb people to spend their money. Completely pointless ways to show off. # Nokia Trips the Silverlight Fantastic http://tinyurl.com/3cftxs # New colors, button-shift and accelerated market… More Condensed knowledge for 2008-03-05
I’ve written about the USPS before, and how slow and unreliable it can be. I want to give you an idea of how terrible their service can be with hard, indisputable evidence (see screen shots enclosed below). A package was mailed to us from a vendor on 11/14/2007. It came from Capitol Heights, Maryland, and… More USPS, how slow can you go?
I’m a very happy user of FeedBurner, the wonderful feed management service from Google. I’ve been using it since early 2006, and I log on multiple times every day to keep track of my feeds. I’d like to talk about some features and options that I’d love to see on the site. Ability to splice… More A few suggestions for FeedBurner
Many of us have heard this before, but it bears repeating. Customer or user satisfaction depends, in large part, upon the expectations you set, as a service or product provider. Promise something you can’t or don’t deliver, and satisfaction goes right down the drain, no matter what you did right. A great friend of mine… More It’s about expectations