Thoughts

A 27 GB hard drive for $276?

While cleaning up old paperwork, I ran into a receipt from late 1999, for a WD 27.3 GB hard drive with an Ultra 66 Cable. The price for that thing was $275.94 with taxes. Nowadays, I can get a 2 TB hard drive (that’s 2,000 GB) for less than $150. How times have changed!

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Reviews

Hardware preview: Apple iPad

Today, Apple launched the iPad, their long-awaited version of the tablet computer. In spite of the failures of their predecessors, I think Apple will pull this off. I think the iPad will be very successful. In case you haven’t gotten your iPad fix yet, grab a cup of tea and sit down, this post is loaded with photos of the iPad and its accessories.

As I mentioned yesterday, I wrote a post in September of last year, where I unwittingly described the functionality of the iPad. I was actually focusing on the need for what I called a portable Apple TV, a device that bridged the gap between an iPod and a laptop, and that’s exactly what the iPad is. Let me quote myself:

Clearly, Apple has the technological know-how to put together a really nice Apple TV that’s not yet another box tethered to a TV in the living room, but a display with integrated speakers and the circuitry that allows it to get on my network and access media from various drives, or to play the media I sync to it through iTunes, or to download media from the Internet.

Just think, with a nice LED screen of about 13-17 inches, a touch screen, plenty of onboard storage, a good battery, WiFi, Bluetooth, and speakers, they could have an amazing device that I could take with me wherever I decide to sit in the house or in the yard. I could take it in bed and watch movies without draining my already tired laptop battery, I could take it outside on the patio at night to watch stuff there, etc.

Apple already has all of this technology. Why don’t they put it together?

Wouldn’t you know it, someone at Apple must have seen my post… I’m kidding, naturally — the iPad has likely been in development for at least a year, so it’s not like I had much to do with the iPad’s invention — but it’s nice to see that my hunch, or at least my perception of a need in the marketplace for a product like the iPad, was right.

What does the iPad do? It can:

  • Browse the web
  • Read and send email
  • Enjoy photos
  • Watch video
  • Listen to music
  • Play games
  • Read e-books
  • Basically, anything but any real work 🙂

I may be wrong about that last capability though. Here’s what Apple says:

“Apple also introduced a new version of iWork® for iPad, the first desktop-class productivity suite designed specifically for Multi-Touch. With Pages®, Keynote® and Numbers® you can create beautifully formatted documents, stunning presentations with animations and transitions, and spreadsheets with charts, functions and formulas. The three apps will be available separately through the App Store for $9.99 each.”

So who knows, we may be able to get some work done on the iPad after all, if we’re not too tempted to watch movies or read books on it.

Before we get too awestruck with all of the awesome things the iPad can do, it’s important to note two of its capabilities. I’ll let Apple explain:

“iPad is powered by A4, Apple’s next-generation system-on-a-chip. Designed by Apple, the new A4 chip provides exceptional processor and graphics performance along with long battery life of up to 10 hours. Apple’s advanced chemistry and Adaptive Charging technology deliver up to 1,000 charge cycles without a significant decrease in battery capacity over a typical five year lifespan.”

Apple has not only developed new battery technology which is already in use on its laptops and now, on the iPad, but, and I think this is huge, they’ve now developed a new chip, called the A4. Since when do they have the technology to develop computer chips? I thought they always outsourced that function, to Intel, and before that, to PowerPC. Now they’re making chips? Wow. And since this new chip is called the A4, are we to assume there’s an A3, or A2, or A1, or more importantly, an A5, or an A6, or A7? Where were they used, and where will they be used?

Let’s look at the iPad’s exterior. It is a gorgeous device, incredibly thin, made of aluminum and glass.

It comes in two models: Wifi-only, and WiFi + 3G. The only difference (on the exterior) between the two models is a bit of extra weight for the 3G model (1.6 lbs. vs 1.5 lbs.), and the presence of the 3G antenna, which looks like a black strip at the top.

Height: 9.56 inches (242.8 mm)
Width: 7.47 inches (189.7 mm)
Depth: 0.5 inch (13.4 mm)
Weight: 1.5 pounds (.68 kg) Wi-Fi model; 1.6 pounds (.73 kg) Wi-Fi + 3G model

One thing I’m not clear on is whether the 3G version of the iPad will require the AT&T network, or whether it will be “unlocked” for use on any 3G network. I’m certainly not keen to use AT&T’s network, for reasons with stem directly out of my personal experiences and my parents’ personal experiences with their horrible customer service.

Let’s move on and look at the display. I was hoping to see a larger-size device, but as things stand, the screen is 9.7″ across, at 1024 x 768 resolution. What does compensate for the somewhat smaller screen is the ppi (pixels per inch) spec, which is 132 — almost double the 72 ppi of standard displays. The display uses a technology called IPS (in-plane switching) which allows for a wide, 178° viewing angle.

When I look at the TV and Video specs, I’m glad to see that it will also output 1024 x 768 to an external display with the aid of a dock to VGA adapter, and that it will output SD and better-than-SD video (480i/480p and 576i/576p) to a TV with an Apple Composite A/V cable. More than that, it can play 720p (HD) video, which was expected and was the right thing to do.

“H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats. “

The iPad’s power adapter is rated at 10W according to the specs, which is great in my book. It means it’s a very efficient device. Think about it, what you basically get with the iPad is an HD TV which you can take to bed with you, and which only consumes 10W when plugged in. Have you even looked at your HDTV’s power usage lately? Even the most efficient LCD displays consume more than 100W, and if you look at how much plasma displays consume, you’ll want to run away.

The iPad can open most of the usual file formats, as is expected since it will have its own version of iWork, but does that mean we’ll get a Finder, with a Home folder for our account? After all, if we’re going to work with documents, we’ll need a place to save them and access them.

“Viewable document types: .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel).”

This becomes an even more important question if we consider the iPad accessories, among which we find the Keyboard Dock, which clearly allows one to use the iPad as a lightweight computer. If it’s going to be used as such, we’ll definitely need a Home folder, with a Documents folder and other such usual amenities to keep our stuff. And will these documents get synced with the documents on our home machine? Furthermore, if we’ll download our emails onto it, will they automatically get synced with Mail on our laptops and desktops?

There’s also a regular dock, which lets the iPad charge and holds it upright, so you can watch movies unhindered.

I like the camera connection kit, which lets you download photos from your digital camera either through a USB cable, or with an SD card reader. That’s a smart and elegant solution.

The iPad case is great, too. It’s wonderful for carrying the iPad about, and for travel, as it turns into a stand that lets you watch movies without needing to hold the iPad in your hand.

All of this exterior beauty wouldn’t be much without interior smarts and looks that match it to a tee. Here’s where Apple’s advantage really comes into play. Since they make both the hardware and the software, they can marry the two so well that they act as one. There’s never any doubt that a button you press on an Apple machine doesn’t do what it’s supposed to do, because it was made specifically for that reason and there’s a part of the code on the machine written specifically for it. On the iPad, I can see that significant thought and effort was put forth to design the software UI around the look of the hardware, to make the two act as one, and it’s a success. Have a look at how well each of the iPad’s purposed uses is represented by the software written for those uses.

Photos on the iPad:

Maps on the iPad. Can you believe how gorgeous those maps look on the iPad, and how cool it is to manipulate them (zoom, pan, annotate) on that large multi-touch display?

iBooks on the iPad. The Kindle’s battery may last longer, but can you argue with color?

iCal on the iPad. It’s just gorgeous, much more than its counterpart in OS X. Why doesn’t it look this good on my MBP?

Contacts on the iPad. Very cool.

Notes on the iPad. I’m going to love taking notes now, even more so than on my iPod Touch.

There is one disappointment. I expected an iSight video camera on the iPad, and there isn’t one. I’m not sure why. Possibly for the same reason the iPod Nano got a video camera last year instead of getting it one or two years prior to that. It’s very likely the next gen iPad will have a video camera, and it will have iChat as well.

Still, the iPad is a fantastic device, and it exceeded my expectations in many ways. I’d love to know what you think of it.

iPad will be available in late March, worldwide, for a suggested retail price of $499 (US) for the 16GB model, $599 (US) for the 32GB model, and $699 (US) for the 64GB model. The Wi-Fi + 3G models of iPad will be available in April in the US and selected countries for a suggested retail price of $629 (US) for the 16GB model, $729 (US) for the 32GB model and $829 (US) for the 64GB model. International pricing and worldwide availability will be announced at a later date.

The video from the Keynote iPad launch is available here, and the iPad overview video is available here.

Photos used courtesy of Apple.

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Reviews

Hardware preview: DroboElite

Drobo Pro side

Updated 1/14/19: I have revised my opinion of Drobo devices. After experiencing multiple, serious data loss events on multiple Drobo models, even recent ones, I no longer consider them safe for my data.

Today, November 23, 2009, the new DroboElite becomes available from Data Robotics. It’s the top of the ladder when it comes to their product line: it’s the fastest, biggest, most configurable SAN they’ve got, and it eats terabytes for breakfast. It’s got multi-host support, dual Gigabit Ethernet ports, and it can have up to 255 Smart Volumes.

Background

Data Robotics launched the original Drobo in mid-2007, then upgraded that to what we call the Firewire Drobo toward the end of 2008, introduced the DroboPro in April 2009, and now they’re launching the DroboElite, which you can see here, and the Drobo S, addressed in a separate post, also published today.

drobo-s-and-droboelite

This means the company now has four great pieces of hardware in their product line, geared toward different groups of consumers, starting with the desktop storage needs of the media-heavy consumer and going all the way to companies’ server rooms:

  1. Drobo,
  2. Drobo S,
  3. DroboPro and
  4. DroboElite

Design

The front of the DroboElite is identical to that of the DroboPro. The dimensions are the same — and they’d have to be, since it needs to fit into a 3U rack space and take the same rack mounting kit as the DroboPro. The weight is also the same: 16 lbs. 3 oz.

Drobo Pro top

Things are different in the back though. What you’ll see there is a lack of Firewire and the addition of a second Gigabit Ethernet port. The USB port has also been downgraded to the role of diagnostics. As you’ll see in a bit, there’s a reason for this change.

A side-by-side comparison of the backs of the DroboPro and the DroboElite makes the changes even clearer.

drobo-pro-and-drobo-elite

The inside of the DroboElite is once again identical to that of the DroboPro. There are eight drive slots, arranged vertically, plus the usual power, activity and action indicator lights.

Drobo Pro cover off

Performance

The DroboElite, like the DroboPro, is aimed toward SMBs, who are facing increasing data storage and virtualization needs, increasingly complex systems and limited budges. Also like the DroboPro, the DroboElite aims to make reliable storage dead simple. The eight-drive array in these two devices is self-managing and self-healing, and can be configured in single or dual-drive redundancy. It’s scalable, and with Smart Volumes, incredibly flexible. There’s no need for partitioning or file system expansion — a serious problem with traditional SANs.

droboelite-thin-provisioning

Having dealt with the problem of rigid LUN configurations, which lead to frequent and cumbersome free space issues, the Drobo’s ability to use a common drive pool for its Smart Volumes, and to reclaim deleted data blocks without any intervention from system admins is a Godsend.

For those of us familiar with the Drobo, it’s easy to overlook its amazingly easy upgrade path, where SATA drives of any capacity and brand can be added at any time, resulting in lower costs and no time and effort lost for needless data migrations.

If you’ve looked at the DroboPro, and now you wonder what the DroboElite brings to the table, there are three significant advantages to the latter:

  1. Multi-host connectivity: whereas the DroboPro could only be connected to a single host (two if using VMware), the DroboElite can connect to 16 different hosts.
  2. Higher performance: thanks to its dual Gigabit Ethernet ports, a host of advanced capabilities were put in for the express purpose of speeding up its bandwidth. The DroboElite offers up to 50% faster throughput than the DroboPro. That’s also the reason the FireWire interface was dropped, and the USB interface was downgraded to diagnostics-only. This machine was built to run on a fast Gigabit network and to give you the most speed possible through it, up to 200 MB/sec, as a matter of fact, which trumps any other sort of current interface, by far.
  3. More Smart Volumes: the Drobo Pro can only accommodate up to 16 SVs, but the DroboElite will let you configure up to 255 SVs, all of them using a common drive pool and automatically reclaiming deleted disk space.

droboelite-consolidated-storage

If we look toward the future and other possible improvements to the DroboElite, perhaps Light Peak might play a role in that (see my Drobo S review for more on Light Peak and the Drobo). Still, since this is a network device, and networks are still Gigabit at best, even if direct DroboElite-to-host connections are made with Light Peak, there’s still the Ethernet bottleneck. It’ll be interesting to see how this gets resolved over time, and I’m sure plenty of people are already at work on this problem already.

Pricing and Availability

The DroboElite has a suggested price of $3,499 by itself, or $5,899 with an 8×2 TB drive bundle, for a total capacity of 16 TB. Because it’s a more specialized product, it will only be sold through select direct marketers, resellers and integrators such as Synnex, Bell Micro and Ingram Micro. It is available for purchase immediately, provided initial stocks aren’t sold out.

The DroboElite is also available with a rackmount kit, just like the DroboPro. The whole assembly will take up 3Us in a standard 19″ server rack.

Drobo Pro rackmount kit

drobo-pricing-and-availability

The DroboElite is available for purchase from Amazon or B&H Photo and other retailers.

Images used courtesy of Data Robotics. Side-by-side comparison shots were created by me, using press images from Data Robotics, so please obtain my permission if you’d like to use them elsewhere.

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Hardware preview: Drobo S

Drobo_S_Right_Hi

Updated 1/14/19: I have revised my opinion of Drobo devices. After experiencing multiple, serious data loss events on multiple Drobo models, even recent ones, I no longer consider them safe for my data.

Today, November 23, 2009, the new Drobo S says hello to the world. It’s a supercharged, triple interface version of the 2nd-generation (FW800) Drobo, with eSATA, FW800, USB 2.0, a faster processor, 5 drive bays and dual drive redundancy. It combines the best of both worlds — the smaller form factor of the regular Drobo with the larger capacity, speed and data protection of the DroboPro. Data Robotics summarizes this as “more capacity, more protection and more performance”.

Excuse my little pat on the back here, but when I first heard that Data Robotics was getting ready for a new product launch, an eSATA interface was the first thing that came to my mind. I’m glad to see I was right.

Background

Data Robotics launched the original Drobo in mid-2007, then upgraded that to what we call the Firewire Drobo toward the end of 2008, introduced the DroboPro in April 2009, and now they’re launching the Drobo S, which you can see here, and the DroboElite, addressed in a separate post, also published today.

drobo-s-and-droboelite

This means the company now has four pieces of hardware in their product line, geared toward different groups of consumers, starting with the desktop storage needs of the media-heavy consumer and going all the way to companies’ server rooms:

  1. Drobo,
  2. Drobo S,
  3. DroboPro and
  4. DroboElite

data-robotics-product-comparison

Design

Let’s first look at the exterior of the new Drobo S, to see what’s changed there. On its front side, you’ll notice the bezel is different. Whereas the trademark magnetic cover was flush with the metal bezel of the enclosure, now it’s recessed and no longer covers the entire front surface. The capacity meter was kept at the bottom of the enclosure, but it’s no longer underneath the plastic cover, which was kept square rather than made rectangular, to fit the now-taller Drobo. The power and transfer lights were also made visible and placed inline with the capacity meter. A row of vents was added above the capacity meter, to pull in cool air for the drive bays.

The new dimensions are 5.9″ wide x 7.3″ tall x 10.3″ long, as compared to the regular Drobo’s 6.3″ wide x 6.3″ tall x 10.7″ long. This makes the new Drobo S thinner and shorter than the regular Drobo, in spite of its 5 drive bays and the new eSATA interface. It is taller, though only by a single inch (2.54 cm). That’s an achievement in my book, and I’m sure the Drobo engineers spent quite a bit of time planning out the hardware layout. Kudos to them. The differences are made readily apparent when we look at the regular Drobo and the Drobo S side-by-side. Keep in mind the scale may be a bit off in real life, since I took two separate images and put them together in Photoshop for this article. This image isn’t an official one from Data Robotics, though the individual images are.

On the back of the new Drobo, we can see a much larger cooling grille, which makes sense given what we’ve discussed above. We also see something new, something which I’ve only seen on the DroboPro so far: a power switch. Then we see the rest of the stuff we expected, like the power connection (which is now marked by a shiny metal circle), the reset switch, the cable lock slot, and, of course, the triple interfaces: eSATA, Firewire 800 and USB 2.0.

Let’s look at a side-by-side comparison of the backs of the Drobo S and the regular Drobo, so we can see the differences in the design.

drobo-and-drobo-s-back

When I look at the Drobo S from all these angles, I’d say its design is much sleeker and more streamlined than that of the regular Drobo. There’s no doubt about it, I love it. I felt from the start that Drobo made storage sexy. There are very few storage enclosures on the market that look really good, and Drobo has looked great from the start. When you combine those looks with its amazing capabilities, the result is well worth my money.

You know what else? I think a future iteration of the regular Drobo’s enclosure will include the design elements of the Drobo S. I also believe at some point this same, newer design philosophy will be carried forward to the DroboPro and the new DroboElite.

Let’s look behind the front cover, to see how things look over there.

Drobo_S_Open_Hi

The five drive bays are clearly visible here, as well as the five action indicator lights, as Data Robotics calls them. On the Drobo S, the indicator lights give more status messages than on the regular Drobo, because each light is capable of displaying two colors at the same time. You can see what I mean by looking at this indicator scheme.

drobo-s-lights

Performance

Now let’s talk about performance. Clearly, with an eSATA port, the new Drobo S must also have the capability to stomach all that data that comes at it. It must be able to process all of it and write it to the drives fast enough to make the new interface worth getting. I haven’t tested the Drobo S in person (yet?) but Data Robotics says the new eSATA interface is “up to 50% faster than FireWire 800“. On the Drobo S, the FireWire 800 interface is also faster than on previous hardware, “up to 25% faster“. All these speeds are due to a new, faster processor that can crunch all of those data bits just as quickly as they get to it, writing each of them across the five drive bays.

In my phone conference with Mark Fuccio from Data Robotics, I asked him why Data Robotics hadn’t included a Gigabit Ethernet interface so that Drobo S could also be a NAS device. He explained that the direct-attach market is 4x bigger than the NAS market, so DRI will always go for that market first, and second, the eSATA interface on the Drobo S is faster than is possible going through file sharing protocols like Windows SMB or Apple’s AFP. The Drobo S has “performance ranges between 70-90 MB/sec or approximately 80-90% of the performance of the DroboPro’s iSCSI connection”.

I also asked him what he thought about Light Peak, and if we might see that in the Drobo as another interface next year. He didn’t say no, but he also didn’t promise anything, which was expected. He said it’s likely that DR will build it into the Drobo when and if Intel finalizes the specs and starts to make it available to companies.

It’s important to mention two features of the Drobo S which are just plain wonderful. One is the dual-drive redundancy, which is a feature borrowed from the DroboPro and is so important for those of us who absolutely must protect our data, or else. You can switch back and forth between single-drive and dual-drive redundancy at any time, but keep in mind there’s a capacity trade-off in dual-drive redundancy mode — that is, you get less available free space since the Drobo must now make sure your data is protected against two drive failures.

Dual drive redundancy is something Data Robotics was able to offer because it included five drive bays on the Drobo S. It would have been overkill on a four-drive unit, because it would have meant even less available space. Another effect of this dual drive redundancy is more capacity, up to 10 TB, as a matter of fact, given current hard drive specs. With five 2 TB drives in the Drobo S, you would indeed have 10 TB of space, but only 7.3 TB would be available for your data; the rest would be kept for data redundancy. Consult the handy chart below to see approximate capacities given typical drive combinations.

drobo-s-capacity

The second feature worth mentioning is the self-healing technology included with the Drobo S (also available in the DroboPro and DroboElite), which works as follows:

Even when sitting idle, Drobo S will continually examine the blocks and sectors on every drive, flagging questionable areas. This preemptive “scrubbing” helps ensure your data is being written only to the healthy areas of your drives, and that your data is always safe. Even if a drive fails, Drobo S keeps your data in the safest state possible, utilizing the available space on the remaining healthy drives.

I’d like to know if you get that with any other storage device on the market today. Compare it with RAID 0, where even if your drives don’t fail, any hardware or processor mistake in writing the correct bit sequences to the stripes will cause data corruption, leading to data loss.

Drobo_S_Left_Hi

Pricing and Availability

I was told the Drobo S will be available right away, as of today. It’s possible that initial supplies will be sold out, but more units will become available later. Suggested retail price is $799 for the Drobo S itself, or $1,799 for the Drobo S loaded with 5×2 TB drives. Although the price may seem high, keep in mind that at 10 TB capacity, it’s only 18 cents per GB for the Drobo S and the drives, together.

The Drobo S is available for purchase from Amazon or from B&H Photo.

Images used courtesy of Data Robotics. Side-by-side comparison shots were created by me, using press images from Data Robotics, so please obtain my permission if you’d like to use them elsewhere.

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Hardware review: ioSafe Solo, the fireproof and waterproof drive

The folks from ioSafe gave me a 500 GB ioSafe Solo drive and asked if I could write about it. The short summary is this: it’s quite different from a regular external drive, and yes, it does exactly what it says it’s supposed to do — it is fireproof and waterproof.

iosafe-fireproof

How is it different? For one thing, it’s big — much bigger than a regular external drive, much bigger than even a Drobo. Keep in mind this is a single-drive enclosure, while the Drobo is a four-drive enclosure. It’s also much heavier than a regular external hard drive. The discrepancy is explained solely by its unique purpose, which is to withstand fires and floods. I’ll explain below.

iosafe-solo-and-drobo-1

The ioSafe drive is made with technologies like the FloSafe air cooled vent, HydroSafe water barrier and DataCast fire safe — patented technologies which the folks at ioSafe invented.

One of my concerns with the drive, given its watertight and fireproof seals, was how it cools itself. Could it withstand regular use? Wouldn’t the drive overheat during extended use? The answer is no, thanks to the FloSafe vents, which stay open and allow air to circulate through the enclosure as long as the room temperature stays under 200° F. Once the ambient heat passes over that threshold, the vents close and seal automatically, protecting the drive inside. The closing mechanism doesn’t rely on electricity — it’s mechanically triggered, which means it’ll work whether or not the drive is plugged in.

The drive and circuits are packed inside a foam enclosure called the DataCast fire insulation. The DataCast formulation forms a chemical bond with water molecules that, at temperatures above 160° F, releases water vapor to limit the internal temperature of the hard drive. This enables the ioSafe data storage product to protect your data from heat damage while the unit is engulfed in fire. Typical fires last about 30 minutes and have temperatures of approximately 800° F to 1000° F. The ioSafe fire resistant data storage product has been tested up to UL 72 one-hour standards at 1700° F and the ASTM E119 fire curve standard. While the strength and duration of a fire cannot be predicted, the ioSafe drive has been over-engineered to withstand even the toughest fires, and that’s good news for your data.

When it comes to flood protection, the HydroSafe barrier blocks fresh or saltwater damage, including full immersion, while still allowing for the heat dissipation necessary for normal functioning. All ioSafe products are inherently flood resistant, whether or not the vents are open or closed, which is as it should be, since a flood isn’t normally associated with a temperature rise above 200° F.

The official specs of the ioSafe Solo drive which I reviewed say that it’s fireproof to 1550° F up to ½ hour and waterproof to 10 feet of fresh or saltwater up to 3 full days. They also say the drive comes with a 3-year warranty and a $1,000 Data Recovery Service, which works as follows (quoting from ioSafe website):

  1. The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or
  2. The Company will pay for the disaster exposed product to be shipped back to the Company’s headquarters for data recovery. If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user, or
  3. At the discretion of the Company, if the data recovery by the Company is not successful, the Company will pay up to the amount shown in the table below for the specific product to a third-party disk recovery service of the Company’s choice to extract the data. Any data extracted will be loaded on a replacement product and shipped back to the original user. The Company has the right to use a factory refurbished product as the replacement product.
Product Line U.S. Dollars per Disk
S2, R4 $5,000
3.5 Pilot, 3.5 Squadron $2,500
Solo External HDD $1,000

I know of no other company that offers a free data recovery service, particularly after a damaging incident such as a fire or a flood. ioSafe does it, proving their commitment to the safety of your data.

Now let’s talk about the other aspects of the drive, such as its looks, performance and noise levels.

The enclosure of the ioSafe Solo is made of solid sheet metal, particularly the front, top and bottom, which is made of a single piece of 1 mm thick steel. It’s built like a tank — as hard drives go, anyway — and is made to withstand hits and dents. The simplicity of the design — two leaves of sheet metal bent into simple curves that fit together like a dovetail joint — makes it appealing to someone who likes good, solid design.

ioSafe-Solo-front

Other than its size, the enclosure’s exterior isn’t fancy or flashy. The real beauty lies inside, in the fireproof and waterproof padding and seals. Other than a bit of branding and the blue LEDs on the front, the sides, top and bottom feature no adornments at all.

ioSafe-Solo-side

The back side features a lip with a punch hole that can be used to secure the drive physically to a flat surface, or with a security cable. The back of the drive has a power switch, the USB connector, the air grille through which the drive cools itself, the DC power port, and a metal plate with the drive’s serial number etched onto it.

ioSafe-Solo-rear

Hardware noise is something I’m always concerned with. I prefer my hardware to be as quiet as possible. I compared the ioSafe drive with other external devices that I own, like the 1st generation Drobo, the 2nd generation Drobo, the WD My Book Studio Edition II, and the LaCie Mini. On an approximate loudness scale, it ranks below a 1st gen Drobo but above all the other devices, like the 2nd gen Drobo, the My Book Studio and the LaCie Mini. It’s the fan that’s the cause of the noise, not the hard drive itself. Given how much padding and sealing there is inside the enclosure, the fan has to work extra in order to cool it, so you’ll always hear its hum. The good thing is that it’s constant, so you tend to get used to it after a while.

The drive has a USB 2.0 interface, so you can expect typical USB 2.0 transfer speeds from it (it tops out at 480 Mbps). For example, I was able to copy 122.25 GB to the ioSafe Solo in 1 hour and 50 minutes, which is par, or perhaps even a little faster, than my prior experiences with USB 2.0 transfers.

Beside the size of the drive, which is considerable but appropriate given its specifications and purpose (5.0″W x 7.1″H x 11.0″L), there’s also its weight to consider (15 lbs). This is a heavy drive. It’s not something you can lug around in a backpack. It’s something that’s meant to be stationary and to withstand fires and floods. It is serious business. I wouldn’t even call the ioSafe Solo a drive you can keep on your desktop. Yes, you can do that, but it’s probably better to keep it bolted to the floor or to your wall, or even better, plug it into a USB to Ethernet device and keep it away from your desk, somewhere in the basement, in the attic, or in a closet. Turn it on every once in a while, copy your vital data to it, then turn it off and forget about it, until you have a disaster. Then dig it out, retrieve your data, and pat yourself on the back for having bought it.

The ioSafe Solo isn’t the only device made by ioSafe. They have a whole range of drives that cater to consumers and businesses alike. They have internal drives, made to fit inside existing computers, that use the same fire and water-resistant technology. They’re 2.5″ drives fitted inside custom 3.5″ enclosures with SATA interfaces. They also have rack-mountable RAID systems configured as RAID 1 (mirrors) and NAS devices that can be configured as RAID 0/1/5.

I initially planned to put the review unit through fire and water in order to test it, but I honestly don’t know what new things I could add to what people have already done to it in order to prove its capabilities. Take this video from the Wall Street Journal for example, where ioSafe’s CEO dunked the drive in a pool, then baked it in an oven to show the data stays safe.

Another reviewer barbecued the ioSafe Solo, only to find out the data stayed safe, as expected. On a local TV station in California, where ioSafe is headquartered, Robb Moore, ioSafe’s CEO, went on camera to torch yet another product — their 3.5″ internal drive that uses the same technology. The result, once more, was the expected one. The data stayed safe even though the drive was put through 30 minutes of 1200° F fire.

Finally, Gear Diary ran the ultimate fire test on the ioSafe Solo. They put it inside a burning car, left it in there for 10-15 minutes, hosed it down with professional fire equipment, then disassembled it to see if the data stayed safe. It did.

Like I said, I don’t know what I could add by torching and dunking my review unit, when it’s already been done much better by others. Gear Diary’s test in a burning car was the ultimate proof for me. That was a real test under real life conditions, and the drive proved that it could withstand it.

If you’d like to buy the Solo, you can do so directly from ioSafe or from Amazon.

After the 49 Fire that destroyed 63 homes in Auburn, CA on 8/30, ioSafe CEO Robb Moore offered free ioSafe Solo drives to the fire victims.

If you’d like to win your very own ioSafe Solo drive, then join ioSafe’s Facebook page. As soon as they have 5,000 fans, they’ll hold a drawing and award one of them the drive.

Images used courtesy of ioSafe.

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