Thoughts

13 arguments for telecommuting

I thought I’d put together this list of arguments you could use to make the case for telecommuting at your workplace. No, there’s nothing special about the number 13. That’s how many reasons I came up with. If you know of more, please let me know and I’ll be glad to publish them here.

First, I should say I’m all for telecommuting, and I think it’s unfair to make people come into work when most jobs — in particular tech jobs — can be readily converted (with little or no effort) to allow employees to work from their homes.

Reduced office space

Leased office space can be less (significantly less) when employees are allowed to telecommute, since most people won’t need dedicated offices at company headquarters. All that’s needed are offices for the employees that need to be there: phone operators, receptionists, facilities, help desk, and meeting rooms. You’ll need the latter because employees will probably need to come in for meetings or other tasks that need to be performed on-site once a week or every two weeks. In addition, sales folks may need to come in to meet with clients, etc. An unexpected benefit will be that you’ll actually be using the conference rooms a lot more than before. Management will be happy, since the space they’re paying for will be well utilized.

Reduced business utilities

Utilities and other bills, like communications, will be much, much less. With most of the workforce staying at home, and much less office space, electricity usage will be slashed. None of those things that really rack up the bills, like A/C, computers and lights will be anywhere near their previous figures. People will use IM and video conferencing tools (like Skype) to communicate with each other, and will use home phones when needed. You’ll be able to ditch expensive phone system, or scale them down significantly.

Less crowding during rush hour

Businesses that allow their employees to telecommute are doing a greater good. They’re directly contributing to solving today’s serious traffic problems. When employees don’t need to come into work, they stay home and their cars stay in the garage, not on the streets, clogging up avenues and highways, causing traffic delays and accidents. Let’s not also forget the added benefits of burning up less fossil fuels.

Less pollution

When cars stay in the garage, there’s less pollution. I’m not just talking about greenhouse gases, I’m talking about traffic noise as well. Those of you who live near busy streets know this.

Contribute to national security efforts

Businesses that allow employees to telecommute are indirectly contributing to the safety of our country, by reducing our dependence on foreign oil. The less gas employees burn driving to work, the less gas that we’ll need to purchase from countries that finance terrorism. That’s always a good thing. And police and fire trucks will have an easier time driving on our streets during rush hour with less cars on the roads.

Less stress for everyone

I don’t know about you but traffic is very stressful. Sitting in traffic, knowing you can’t go anywhere and you’re stuck there, sandwiched in between other cars, puts one in a very helpless mood. Don’t even get me started on how much time is wasted on commutes, because that’s completely ridiculous and unnecessary. And let’s not forget the people who are actually trying to go shopping or must make it to an event during rush hour. They’re stuck in there too, and they’re not going to work.

Higher job satisfaction

Wasted time makes productive people unhappy. Time and energy gets wasted in traffic. Hence, allowing employees to work from home makes them happy. It’s logical, isn’t it? Besides, I don’t need to analyze things to know that if I could sit at my computer in the morning, right after having breakfast, and get right to work, instead of having to find clothes, get in the car, waste my time on the road, get out of the car and settle in my office, I’d be a lot happier. Why go through all that when I’ve got everything I need right at home?

Less expenses for employees

What do we spend on gas every month? C’mon, add it up! I spend about $100, but I’m one of the luckier ones, because I only have a 25 mile round-trip commute. I’m sure other people spend more. And we’re not even counting the wear and tear on our cars. And how would we value the time we waste in traffic, time that could be spent working productively? I suppose we could calculate our hourly rate, then come up with a total for the time wasted on the road.

Less expenses per employee (business-wise)

Managers, count up the costs to get an employee in a chair at your place. Add in furniture, supplies and equipment (and make sure to include the computer as well). Well, now slash all those costs by about 70%. Happier? An employee that works from home won’t need an office, won’t need a phone, won’t need a desk or a chair or a bookcase or a filing cabinet or even a computer. Okay, there might be some leeway with the computer. You could let them sign out company equipment if you desire, or sponsor the whole or part of the cost of a computer, considering that they’ll use it for work now in addition to their home chores. And you might need to supply them with work-related software as well. But think about it, all of the other costs will go away. When employees come in, they can use terminals set up in the conference rooms, or bring their own laptops. And they’ll use common desks set up near conference rooms to do work that needs to be done at work, not dedicated offices.

Improved management practices

When employees telecommute, work becomes objective and goal-oriented for everyone. It has to, in order for telecommuting to work. Employees get treated as adults instead of babies that need to be micromanaged. Clear monthly and weekly objectives get set, and employees produce status reports or track their objectives online. When tracking is enabled, it’s easy to see who performs and who doesn’t perform. Non-performers can be let go. This is efficient management. Employees are enabled to do what they need to do, and the good ones will go out there and do it.

More family time

Those of you who are married or have significant others, let me ask you this: if you had two hours a day, extra, would you spend them in traffic, or would you spend them with the person you love? That’s an easy answer, right? So okay, you don’t have a spouse. Wouldn’t you rather pursue a hobby or read a book rather than waste your time in traffic?

Safety, safety, safety

People without time constraints are more laid back when they drive. When you work from home, you don’t need to rush into work. This means we’ll have less aggressive drivers on the streets, and our lifestyles will be more relaxed on the whole. Businesses who allow their employees to telecommute are indirectly decreasing the number of accidents and costly traffic tickets.

No more workplace annoyances

This may be more of a pet peeve of mine than anyone else’s, but I’d rather use the bathroom at home than the one at work. I don’t want to go to the bathroom and see (or smell) someone else in there. Why? Because people are disgusting. I want to be able to relax, at home, in my own bathroom, where I’m not in danger of contracting other people’s germs or be subjected to other people’s gross bathroom habits. I’m sure there are plenty of things that annoy you about your own workplace or co-workers, so we probably don’t need to get started down that path. Well, wouldn’t you be happier if you could see less of those annoying people, and only deal with them through email, from time to time? I thought so.

Hope this helps you make the case for telecommuting at your own workplace. Or, that it helps business managers realize the value of this wonderful practice, which is a fantastic way to attract motivated and valuable employees to one’s organization.

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Lists

Funny video round-up

One of the worst burglars in the world:

http://video.google.com/videoplay?docid=-2960177246801179863

The pitfalls of online dating:

http://video.google.com/videoplay?docid=7125501310590895200

A sheep unclear on the concept of a swing:

http://video.google.com/videoplay?docid=8215930071547128711

A politician doing what he does best (making an ass of himself):

http://video.google.com/videoplay?docid=871450609218136881

Want a Fanta?

http://video.google.com/videoplay?docid=-6312203022122281551

Steve Ballmer, preaching about the virtues of… um, developers:

http://video.google.com/videoplay?docid=-4902062104693514938

Just in case you think the video above is an isolated incident, see a classic Steve Ballmer video:

http://video.google.com/videoplay?docid=-2992183880068262304

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Thoughts

There's hope after all for independent web developers

Three weeks ago, I wrote a post describing my thoughts on the web development industry, and things looked pretty bleak. I did promise a brighter outlook in a short while, and this post is the fulfillment of that promise.

So, what can we do to ensure that we’ll continue to have jobs? Well, we can do any of the following, and these are loose thoughts, in no particular order:

  • Develop our skills even further, and become more specialized in the new and cutting edge technologies, that aren’t yet offered by the “masses”. Make a living from that, although we’ll live in constant stress, always re-learning, always jumping on the next “hot” technology.
  • Form networks of peers, and work together on projects while maintaining our cherished independence. I’m not talking about cheesy networking, I’m talking about finding people who are really good at doing certain separate things, and sticking together in teams, then bidding for projects and sharing the revenues.
  • Who says we can’t lead? We can form our own companies, and hire specialized developers for the projects we have contracts to do. But that would mean we wouldn’t be by ourselves anymore, and I for one like being by myself.
  • If you can’t beat them, join them. We can seek employment with the larger companies that will gobble up the market, or are already doing so. Or, we can seek employment with already established brick and mortar companies that need web developers as they realize more and more of their technologies will need to move from the desktop to the web.
  • Develop free or low cost turn-key solutions, and hope we make enough money from donations or from the sales volume to sustain our efforts and allow us to make a living.
  • Develop systems that fill specific needs, and support those systems. Sell them to niche industries. Question is, how do you gain credibility as a one-man team when companies are looking for long-term solutions where support can be provided indefinitely? If you’re gone, what happens to the system? Those are real questions that demand good answers.
  • Move offshore and do our work from there. I would imagine there’s an offshore market for Americans who understand American business and the Americans as a people.

Furthermore, we can differentiate ourselves on service, on approachability, on geographical closeness, on people-to-people relationships, through networks, because of no language barriers, through innovation, truthfulness, and trustworthiness. Those are all very, very real and tangible assets that we can develop and possess, to our most definite advantage.

I think nowadays, by far the biggest differentiator is innovation. Just look at the slew of Web 2.0 companies that have sprung up, and they’re all getting funding! It’s shocking, even to me. But while innovation opens doors, good work, reliability and good customer service keep people coming through those doors. And the great thing is that while not all web developers are innovators, all web developers can and should strive to do good work, create reliable products, and provide good customer service.

You may think I’m being dismissive, but it’s true, and I speak from personal experience when I say this. Treat your clients well, make good products, and they’ll keep coming back. Not only that, but they’ll recommend you to others. You want to know something? I have never gotten a client solely through my website. It’s shocking to say that about a web development business, but it’s true. My clients may have used my site to research me and to read more about my services, but I get clients after personal meetings with them. And they usually find out about me not from my website, but from my previous or existing clients. Or, they’ll have interacted with me in a completely different setting, like my community or my church, where my occupation didn’t matter that much, they liked what they saw in me, then contacted me for work-related purposes. That’s important to remember!

Another important aspect is trustworthiness, and I can’t emphasize this enough. You’ve got to be credible. Your clients need to be able to trust you. My clients trust me with their SSNs and credit card numbers and passwords to various accounts. I don’t ask them for that information, they give it to me and ask me to help them conduct transactions related to the projects we’re working on. It goes without saying that I do my best to delete that information from my mind and computer, because I don’t need to know it beyond the project itself, but if that’s not trust, I don’t know what is. And that’s the sort of relationship you need to establish with your client. When they trust you like that, you know they’re going to stick with you. And if you continue to be honest and hold to your promises, that relationship will only strengthen.

So it turns out that the secret to a good career as a web developer is no secret at all. It’s simply good business, and that’s a relief! Here’s to our collective entrepreneurial success!

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Thoughts

US citizenship test to become harder

The federal government will start testing a new citizenship test early next year in select locations throughout the United States. The new exam “relies less on trivia and more on an applicant’s grasp of American democracy.” The goal is to encourage civic participation. The questions ask about the Bill of Rights and the meaning of democracy. An understanding of voting rights will also be needed. The test will be refined next year, and will become the official test in 2008. [via CNN]

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Reviews

Kiwi!

An animation student’s master thesis film, entitled Kiwi. The message is not only sweet, but the animation’s great as well, considering a single person did it all. Highly recommended!

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