Reviews

How houses get built in the DC area

I thought that when I lived in Florida, the construction there was shoddy. I was wrong. At least there they used concrete pillars and floors for the houses, and the building code was so strict everything was anchored properly, especially after Hurricane Andrew. When I moved to the DC area, I thought construction would be better here, since it’s a temperate climate and the houses should be built to last and hold up to the weather. I was wrong. Construction here is horribly shoddy.

I have never been so shocked at the cheap and flimsy “workmanship” I see every time I pass some house or building under construction. It never ceases to amaze me what passes code in these parts, and I’ve lived here since 2003. It’s downright thievery, I tell you. I’ll show you some photos below to help you see what I mean. I call it thievery because you’d think housing would be dirt cheap given the materials and level of effort that goes into the construction, but it isn’t. It’s terribly expensive, to the point that people making below what would be called upper middle class in other parts of the country can’t afford to live inside the Beltway, much less outside it. They have to go find housing either in bad neighborhoods, or way out in the boonies, in order to get anything affordable.

It’s not right. It makes my blood boil. Honestly, I can’t believe what goes on. It’s the same construction everywhere, from the (relatively) cheaper townhomes and single family homes right up to the McMansions that have sprung up on River Rd, Georgetown Pike and other richer places. The only thing that changes is the size and price of each monstrosity, but they’re all just as flimsy.

Do you want to see what I mean? Take a look at these photos. They’re from a house currently under construction in my area.

House under construction

Some unwitting soul is going to pay several hundred thousands of dollars for this piece of crap, and he won’t know what a lemon he’s getting. It’s all 2×4 construction. There’s nothing solid and concrete there except the foundation, and I’m not sure how thick that is, either. It’s all either cheap, soft wood or plywood, including the upper floor. Not only that, but the beams aren’t straight, and the joints aren’t secured properly.

House under construction

It’s basically a big plywood box. I’m not sure what its projected lifetime is, but I can’t imagine it’ll last more than 30 years. It’ll start needing serious repairs even before the mortgage is paid off. Isn’t that terrible?

Do you see that cheap, flimsy Tyvek plastic? That’s the weatherproofing. No, I’m not kidding. That’s it. That’s also the insulation. I doubt they’ll put glass fiber or any other kind of insulation between the drywall and the beams. They might, but I seriously doubt it. I’ve seen the inside of many walls, and they’re usually empty.

House under construction

Can you say cheap? I can. It’s cheap construction! It’s a travesty. Look at that horrible plywood shell. That’s going to be a tower. It’s going to look so nice, clad in fake brick or plastic siding only 1-2 inches thick… It’s also going to be horribly inefficient when it comes to temperature preservation. And if water should happen to leak in through that cheap brick cladding and through that flimsy Tyvek sheet, the plywood will rot away quietly and the owner won’t even know it… Wonderful, isn’t it? Isn’t this piece of crap worth mortgaging your life away?

Should we be ill-fortunate enough to get a hurricane or some tornado in our area, the roof on this thing will probably get torn off, and the entire house might or might not be standing when nature’s done with it.

Look, don’t get me wrong. I understand that America has a long history of 2×4 construction. It’s how the West was won. It’s cheap, affordable, goes up quickly, etc. But this isn’t the West, and it’s not the 1800s. This is the supposedly refined East. We should know better by now. It’s our nation’s capital. And the prices of these plywood boxes aren’t cheap. No, they’re so high most people can’t afford them.

I also understand the builders have to make a profit and the cost of land in this area is expensive. But this is ridiculous! If you’re going to build something that someone will want to call their home, and will pay dearly for it, sinking most of their productive, working years into paying it off, then God help you if you don’t build something worthwhile, something that’ll last. You’ll get what’s coming to you, don’t you worry about that…

What I wonder about is how the people and companies that put up these things can live with themselves. That’s what I want to know. How can they sleep at night knowing someone’s going to pay a fortune for something that’ll start falling apart after the first several years, for something that’s so horribly inefficient when it comes to energy use that they’ll be paying through the nose to cool it in the summer and to heat it in the winter? Don’t tell me about efficient windows! You can get the most expensive windows out there — if the walls themselves can’t conserve the inside temperature, you’ll still be nowhere. There’s such a thing as global warming to worry about. Have you heard of it? Everyone needs to reduce their carbon footprint, and it starts in the home.

Whatever happened to the good, old masonry work? What happened to quality stone construction? Yes, it’s more expensive, but isn’t it worth it? Why can’t you builders put a little more pride in your work? Why can’t you make a concrete skeleton, and use thicker insulation and better materials for the cladding? Is it so hard to do? So you’ll make a little less money. You might have to mark up the price a little. You might have to educate the consumers that know nothing about quality construction. But isn’t it all worth it in the end? Won’t you feel better knowing the house you built will last a long time? Won’t you feel better knowing the people that will buy your house will thank you for your solid construction later? Isn’t it it worth it to build good will instead of ill will?

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Thoughts

It’s about expectations

Many of us have heard this before, but it bears repeating. Customer or user satisfaction depends, in large part, upon the expectations you set, as a service or product provider. Promise something you can’t or don’t deliver, and satisfaction goes right down the drain, no matter what you did right.

A great friend of mine put this another way: under-promise, and over-deliver. It’s plain, simple, and it should be the golden rule that companies use when they think about their products and services. I don’t mean you should set your sights on mediocrity, or that you should settle for the lowest common denominator. But you should ALWAYS make sure you promise only what you can absolutely deliver, and if you do anything above and beyond the call of duty, it’s icing on the cake, and it makes the customer ecstatic in a viral sort of way.

Have you heard of Micro Center? Neither did I, till a couple of weeks ago. Their website is certainly underwhelming — at least it is at this point in time, but I have a feeling that’ll change. I got a flyer in the mail from them, inviting me to the store for a free gift. I went in and was blown away. Their store has the coolest and best floor layout I’ve ever seen! It’s clean, well-lit, beautiful, stocked to the gills with cool technology, and everyone is friendly! Did they promise any of that in their flyer? No, they just promised the free gift and mentioned the new store. They delivered on the free gift just fine, and their store atmosphere was the icing on the cake that left me ecstatic.

And guess what? They have an in-store pickup option as well. I ordered a few CF cards from their site today, and went to pick them up in the evening. But do you know what they did? They didn’t promise a 20-minute turnaround. They actually put some thought into it. Their staff is new, their store is new, their systems are probably new or re-designed, and they knew they couldn’t deliver on something like that. They said the order would be ready for pickup in a couple of days. Was I disappointed? No. I got the price I wanted on the products I wanted, and as long as they were going to make good on their promise, I didn’t care. But I thought I’d test the waters anyway, and Ligia and I got in our car and drove to the store tonight.

When we got there, the same cheery atmosphere awaited us. The people were courteous and smiled, just like the last time we visited. We went to the customer service counter, where the representative looked up our order and explained that it wasn’t ready yet. No problem, I’d expected that. I asked if I could pick up the items from the store shelves and come back to the counter. She said yes. I browsed through the store, found what I needed, brought the stuff back to the customer service counter, and the representative fulfilled the order. She fiddled a bit with the computer system since it was new, but she was courteous and helpful, and I didn’t mind waiting an extra couple of minutes. In the end, I walked out with my order fulfilled, and the kicker was this: the price was the same as on their website.

It’s about setting the right expectations, plain and simple. Do what works for you, and more importantly, do what you know you can do! Under-promise, over-deliver, and you’ll have happy customers. Even if you go just a bit beyond what you promised, it makes a huge difference!

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Reviews

The right CF card reader for me

I had a really hard time finding a good Compact Flash card reader to use with my 5D ever since I purchased it this past April. I almost resigned myself to waiting half an hour to download photos from a single 2GB CF card, until I found something that works as advertised.

It wasn’t for lack of trying, either. Have a look below to see the various card readers I tried. None of them worked properly.

Various card readers

The first one I bought was the SanDisk CF PC Card Adapter. It worked with all of my CF cards, but was horribly slow. Even though it was advertised as a USB 2.0 product, the speeds I got out of it were pretty much USB 1.1.

Then there was another SanDisk product, the little silver reader you see next to the PC Card Adapter. This one was also advertised as a USB 2.0 product, but did it work? Not with all my CF cards. It only worked with the Transcend 4 GB one, but not with the 2 ATP 2GB cards (only one is pictured above). And it also didn’t yield USB 2.0 transfer speeds. It was more like USB 1.5, if there is such a thing.

I figured I’d try a different brand, so I bought the Targus pictured above. This one was advertised as USB 2.0, and supposed to read over 50 different memory cards. Again, it only worked with my Transcend card, not with my ATP cards. It yielded USB 2.0 transfer speeds when it worked, but overall, it was still unsatisfactory.

I finally bought a card reader that works with all my cards (CF and SD included), was less expensive than the Targus, is super fast, and made me happy enough to want to blog about it.

i-rocks card reader

It’s the i-rocks card reader. It makes no silly, untrue claims like the other card readers I own. It reads all the cards I need, it’s very fast, and that’s all I need to know. It also looks pretty good. If you’ve been having problems with your card readers, give the i-rocks a try. It works as advertised, and that’s more than I can say for most products out there…

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Reviews

Windows Family Safety

Windows Family SafetyWindows Family Safety (WFS) is a new offering from Microsoft that aims to offer protection from questionable or indecent websites to families or individuals. I tried it out for a couple of weeks, and found it to work fairly well, except for a few hiccups here and there.

It is a software-based internet filtering mechanism. The difference between a software-based internet filter and a hardware-based one is that the software needs to be installed on every computer where filtering is desired. A hardware-based internet filter is usually self-contained in a box or appliance that gets placed between the user’s internet connection and the internet. The benefit of such an appliance is readily seen. There’s nothing to install on client computers. Unfortunately, hardware-based solutions have been fairly expensive, historically speaking.

Software-based internet filtering has also cost money, until now. As a matter of fact, Microsoft used to offer one such software-based solution with its premium MSN service. Windows Family Safety may be that same offering, repackaged as a free service.

Having used other software-based internet filters, I can tell you Windows Family Safety is a lot easier to use, and much less annoying than paid products. Those other services, who don’t even deserve to be called by their names, were just plain awful. I had to authenticate every time I tried to access a website, and logins didn’t even take at times. What’s worse, if a single website called out to other websites to display information, as is so common these days, I had to authenticate for every single request. They were a nightmare, and I quickly uninstalled them.

Windows Family Safety requires a simple install, and the selection of a master account which can set the level of access for that computer. It uses Microsoft Passport sign-ons, which means I was able to use my Hotmail account to log in. After that, it was a matter of logging in every time I turned on my computer or came back from standby. This was one area where I encountered a hiccup though. The software had an option to allow me to save my username and password, so I wouldn’t have to enter them so often, but that option didn’t seem to work. I was stuck logging in much more than I cared to do, but still, this was nothing compared to the torture I went through with other software-based filters — as already mentioned in the paragraph above.

Just how does WFS work? It turns out that it uses a proxy to filter the traffic. It means that every time you make a call to a website, that call first goes through the WFS servers, where it gets matched to their content database and the website deemed to be appropriate for the level of safety that you’ve chosen. Here’s where I encountered two hiccups.

The first was that at peak times, the speed of my internet connection was slowed down to a crawl until it could pass through the fairly busy proxy servers and be filtered. That was really annoying, but I assume that’s going to get better as MS dedicates more proxy servers to the service. Perhaps it might be better to download content filters directly to each computer and filter the traffic locally, so the chance of a bottleneck is reduced or eliminated.

The second was the seemingly arbitrary designation of some sites as inappropriate. I chose to filter out adult, gambling and violent websites. Somehow, both of my blogs (ComeAcross and Dignoscentia) didn’t meet that standard, which was very surprising to me. Neither of those sites can even remotely be classified under those questionable categories. Fortunately, there’s a fairly simple process for requesting that a site be reconsidered for proper classification, and it’s built into the Windows Family Safety website. I followed the procedure, and within days, my sites were properly classified. But the fact that I had to go through all of that makes me wonder how they’re classified in the first place.

Overall, I found that WFS still hasn’t gotten proper branding. What I mean by that is that it’s not clearly identified as a product by Microsoft. The Windows Live OneCare Family Safety website is part of the Live Family of sites, true, but it’s not even identified on most of the other sites in that family (Hotmail, SkyDrive, etc.) I also found that configuring one’s WFS account can be pretty unintuitive, as the navigation on the WFS site is cumbersome and lacking focus (much like the Windows Live OneCare site, come to think of it.) I even got code errors when I tried to surf through it recently, which is not what I expected from a public MS site.

On a general note, Microsoft really needs to do some work in associating each MS product with the Windows Live account that uses it, and making it easy for each user to access the online/offline settings for each product. Google does a great job with this, and MS could stand to learn from them here.

Windows Family Safety is a good solution, and it works well considering that it’s free. If you’re looking to set up some easy internet filtering at your home, it could turn out to work great for you. Give it a try and see!

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A Guide To A Good Life

Fat clothes for fat people

This post is a bit of a rant, but it’s something that’s bothered me for some time. Now that I’m married, I’ve found that Ligia has the same problem as me. We have a really hard time finding clothes that can fit us. It seems that clothing manufacturers out there have geared all of their clothes production toward fat people. I would even go so far as to say that we (and by we I mean thinner people) are being discriminated against. (I’m grinning as I write that…)

Every time we go to a department store, we can’t find clothes our size. For example, my pant size is 30″ waist x 32″ inseam. There is no such pant size in most places. I kid you not, try finding it. My shirt size is 16-16 1/2″ neck with 34-35″ sleeves. At that size, the shirt’s waist is gigantic. Somehow, they must think only extremely fat people wear those sizes. Have a look below to see how one of those shirts fits me. It’s absolutely ridiculous.

A shirt made for fat people

Ligia took these photos. As you can see, any way you look at it, there’s a ton of extra material around the waist, and on the sleeves. That material doesn’t belong there. I’m trying my best to manage a goofy expression, and yeah, I look pretty goofy…

A shirt made for fat people

I always have to find all sorts of creative ways of tucking my shirts in my pants, and I’m fed up with it. If I want well-fitting shirts and pants, I have to pay more. I shouldn’t have to pay 40-70% more for a piece of clothing simply because clothing manufacturers think everyone’s fat. Not everyone is fat!

Ligia has it even worse. She wears XS or size 2 clothing, but most of the time, those sizes are much too large for her in adult clothes. She has to go hunting around in the children’s department to find clothes that fit her. She’s a full-grown woman, past 25 years of age. She shouldn’t have to do that just so she can dress herself. We’ve honestly tried all sorts of stores. We’ve been to more expensive stores, including specialty petite stores, and still we have a hard time finding clothes in her size at reasonable prices.

I realize the trend these days is to get fat and fatter. We Americans have it too good. We’ve all got our particular excuses, but that doesn’t excuse our nation’s collectively huge waistline, and the lack of clothes in anything but large sizes.

Some people, like us, choose to remain thin, and it seems we’ve been forgotten by mainstream clothing manufacturers. We’re a persona non grata, an unpleasant reminder of what a waistline could look like. We have to shop in children’s departments to find clothes in our sizes and to get decent prices. Is it so hard to make clothes that fit us? It wasn’t so long ago when things were different. Clothing manufacturers, remember, it takes less material to dress us…

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