Reviews

Caveat Emptor: Global Internet Solutions (GISol)

Updated 11/4/2008: See FOX News expose GISOL for the crooks they really are, and watch the two people behind the scam literally run from the camera. Watch the video on YouTube or below, and read the post, as well as the numerous comments here or on this post (over 300 comments in total). My thanks go to Mike of Report-Gisol.com for doing the legwork to get these criminals on TV.

These same crooks have been calling me from private phone numbers, harassing me, and trying to intimidate me into letting them post responses on my website. They’ve tried repeatedly to post comments on this post and on my other post about them, and I refuse to let their lies go through to the live site. They need to be in jail.

http://www.youtube.com/watch?v=2rm43tNGx8I

This is one web hosting company you should not touch, not even with a 10-foot pole!

I signed up with them back in January of 2006, because I was attracted by their many features and low price. They were offering over 35GB of space, and unlimited bandwidth. While that last hook should have had me turning away, I fell for it. I anticipated increasing traffic to my sites, and was worried about bandwidth fees. Their many features blinded me. See the attached PDFs for the details of the hosting packages (Gisol Windows Hosting, Gisol Linux Hosting). GISol AdSure, there were signs this was a shady operation right from the start, but I ignored them. The cheesy site design should have clued me in, as well as the script, which is still running, and says there are so many more hours left until the “blowout sale” expires… As of the date of this post, that script’s been running for at least 6 months (January to June 2006).

I took the bait, and signed up. That’s when my problems started. I knew I should leave right away, but I was hooked on their Control Panel, which let me do everything easily. They were, and they still might be using the H-Sphere Control Panel, which lets one do just about everything (add/manage domains, sub-domains, DSNs, MIME types, databases, etc.) You name it, the control panel can do it. Unfortunately, that’s the ONLY thing that Gisol has which works well. Everything else is broken in one way or another.

Let me give you a few examples:

Their web servers always go down! By always, I mean always. It could be daily, it could be a few times a day. Sometimes, if you’re lucky, your sites will stay up for a few days, which is nothing short of a miracle when it comes to GISol. The funny thing is, they advertise 99.999% uptime on their site – look at the plan specs, linked above, or this beauty: Gisol Uptime Guarantee. I’m still not sure how they compute the percentage they list in the plan specs, but I think their formula automatically eliminates the downtime to the third decimal point…

Their web servers don’t store session variables. Yes, you heard me correctly! I used session variables for logins on one of my clients’ sites, including a couple of my own. I’d log in, and the site would kick me out, because I had the web pages look for the variables, and they couldn’t be found anywhere. I had to argue with their tech support for days, and finally appealed to management. They kept accusing me of being at fault, when their pathetic servers wouldn’t work right. Finally, they switched me to another one, and wonder of wonders, no more session variable problems… but of course, other problems awaited.

Their tech support is outsourced to India. Normally, I don’t really care where the tech support is located, as long as they can do their job, but when they can’t speak English, are obviously reading packaged phrases off some sheet, are rude to me, don’t solve my problems, and lay the blame on me when they’re at fault, I tend to get a little upset, and I think you would, too.

False advertising: they say they have millions of customers on their site. I doubt it. I think their real number of customers is somewhere between a few hundred and a few thousand. Why do I say that? Because:

  • They only had 1 mySQL server. Seriously. I’m not kidding. The name of that server was was mysql1, and they couldn’t move me to a new one when I asked.
  • I signed up for a Windows Hosting account, and my server’s name was win2k8. When I had problems with that, they moved me to win2k9, then win2k10.
  • I also signed up for a Linux Hosting account, and my server’s name was web16.
  • When I called Tech Support, I kept speaking to the same 3-4 technicians all the time.

I had numerous – and when I say numerous, I mean plentiful, as in plethora – database connection problems. Just about every time I tried writing to one of the mySQL databases, I’d get timeouts or connection problems, and they simply couldn’t solve them.

The user testimonials on their site are false. They have to be. I can’t imagine I’m the only one who’s had problems with them. Besides, the problems are so blatant that anyone but a blithely unaware novice would know they’ve got serious problems.

I made the mistake of buying a domain through them. When I wanted to switch to another web hosting provider, they held the domain hostage. It took several emails and phone calls to get them to release it. I kept getting bounced from one “department” to another. Welcome to Indian-style bureaucracy, right here in the States!

I cancelled my web hosting plans. On their site, they say they offer refunds any time, for any reason. That’s the biggest crock of crap I’ve ever seen. It’s now three weeks since I requested a refund, and I’ve still to get it. I spoke with their Billing “department” – and I use the term loosely. They passed me off to the Refund “department”, and told me I could call them at certain phone numbers – one was a toll-free number, and the other was a long-distance number. I called the first number, only to be disconnected right away. Then I called the second number, only to have it ring endlessly, then get disconnected. No, not even an answering machine. Finally, I wrote to their email address (refund@gisol.com). I’m still waiting for an answer. I’ve already started fraud proceedings with my credit card company.

All in all, I think I don’t exaggerate when I say you should beware of Global Internet Solutions (aka GISol). If you value your sanity and your wallet, stay far away from them!

Standard
Reviews

Caveat emptor: Davison Inventegration will just take your money

I’d forgotten about my bad experience with these people until they sent me some spam a couple of weeks ago. To return the favor, I’m going to tell you what I know of them, and believe me, it’s not pretty…

These days, they’ve got a new domain (davisongetresults.com) which acts as a forward to their old domain (davison54.com). They’re billing themselves as the inventor’s helper, and say they can “get your idea to market”. They’re still brandishing their “Inventegration” process, and they’re still puffing up their feathers about their proven experience of getting products to market. Check out the products they have gotten to market, and you be the judge of whether you’d call that experience. I have to chuckle at their marketing language: “Davison is fast becoming the industry leader when it comes to preparing and presenting new product ideas to corporations for possible licensing.” Compared to whom? By the way, surf the site to find out more about this Davison fellow, but you won’t find his full name or photograph anywhere. Does that begin to tell you something?

I’ll let you discover their website and judge it by yourselves. Let me not waste time and tell you about my experience. In ’03, I had an idea for a new faucet and fell for one of their spam emails. I contacted them, got their information package, and, not knowing any better, decided to go ahead and try to use them. The first step was their “confidential and professional” evaluation of my idea’s marketability – in other words, they would let me know whether my idea was worth pursuing. Hey, sounds good, right? I decided to go forward. In a couple of days, they contacted me and told me in no uncertain terms that they thought my idea was wonderful, and that they’d love to help me sell it to companies. I notice now they’ve gotten away from that nowadays. On their site, they say: “Davison does not perform analysis of the potential feasibility, marketability, patentability or profitability of ideas submitted to it.” But they WERE doing this when I dealt with them. So I guess they discovered it got them into too much hot water and decided it wasn’t worth it…

After telling me how good my idea was, the fellow with whom I dealt, possibly Davison himself, proceeded to give me the hard sell. They wouldn’t go ahead without a professional market study. After all, how could they gauge my idea’s marketability without one? No matter that they had just performed a professional analysis of my idea, a market study was still needed before we got to the good part, where they prepared my idea and marketed it to companies through their “exclusive contacts”. The cost, you ask? Oh, a mere $800, or a little less than that. For me, since I was cash strapped at the time, Davison would be able to take $100 off. What a nice guy, right? So I waited, and waited, and waited, after putting the bill on my credit card, and finally got my “professional market study”. I still have it, as a memento of my foolishness. It’s a bunch of web pages, printed out and stuck in a cheap binder, some from retail websites, and some from the US Patent Office database, where did a simple query on faucets. Basically, it’s all stuff marginally related to my idea, that they searched hastily and printed out. I could have done this myself in about 1-2 hours, but I ended up paying about $700 for it instead, because my powers of judgment must have been sleeping then.

So I figured okay, this sucks, but let me see what the next step is. I called them – they didn’t call me anymore this time. Davison probably figured that if I’m moronic enough to want to go forward after that botched up job they called a market study, then I deserve to lose my money… So I called him, and asked him how we’d proceed. I expressed my disappointment with the “market study”, and he said, nonchalantly, that that’s how they’re done… Ahem… Then he said all the preliminary steps were done, and and all we’d need to go forward with right now was the preparation of my product, and that he had the facilities to help me with that. I asked, what about presenting my idea to companies? No such thing yet, he said. We don’t want to risk rejection of your idea. First we need to prepare a model of your idea, so they have something in front of them. I knew I shouldn’t ask, but I did anyway… How much would it cost? Only $10,000-12,000, he said. (!)

It was then I realized I’d been strung along and pumped for cash, because I’d been a fool. But I figured, hey, let me do my homework, right? So I told him I needed to think about it, and I hung up the phone. Then I did my homework, which I should have done months before, and learned my lesson the hard way. Davison is part of a group of many inventor helper companies that have sprung up recently, that will pump naive inventors like me for money. The fools that we are, we believe they’re really interested in helping us, when all they care about is getting our money to supposedly “package our product for the market”. Their fees are ridiculous, and they don’t care if our ideas are good or not, but we fall for it, because we don’t know any better. If you don’t believe, do a search on the internet for “davison inventegration” or “davison idea” and see what you’ll find. Here is a sample of what’s there. Even the FTC has a published brief that was filed against these crooks, for “deceptive practices”.

I was a gentleman with him back then. I called him a couple of days later, and told him I was disappointed with the so called market study, and that I wouldn’t go forward with their “inventegration” process. This whole dirty matter would have stayed safely in my past if they hadn’t spammed me. Well, if they’re so thoughtless that they won’t let sleeping dogs lie, I hope this teaches them a lesson, and it teaches you, the reader with an idea, NOT to use them.

Updated 5/26/10: The FTC has gotten involved with Davison, due to all the claims people have filed against them, and Davison has settled and mailed checks to the people whose money they took under false pretenses. I received two letters (with checks enclosed), one in 2009, and one in 2010, mentioning the FTC lawsuit settlements. I’m posting them below for you. If you didn’t receive a settlement check and you’ve lost a lot of money with Davison, my advice to you is that you look into your legal options — talk with a trustworthy, knowledgeable lawyer and see what’s to be done.

Standard
Reviews

Measuring the cost of corruption

The World Bank has put together a very informative collection of papers and websites on corruption at this web page. They define corruption as “theft of public resources for private gain”, and they define and evaluate the various costs associated with corruption.

They name two in the summary: one is redistributive, and is incurred when businesses with political power abuse that privilege to get a contract at the expense of their competitors, and the other is a welfare cost, which is to the overall economy, and thus makes everyone worse off.

The papers and websites are all free to access, and the language is surprisingly clear-cut and demonstrative. This is a really good resource, and I encourage you to take advantage of it. Here is the link to it.

Standard
Reviews

Service remotely encrypts or deletes data

A new service called Everdream allows you to encrypt or delete computer data if it’s stolen. The computer will contact the Everdream site the first chance it gets, and it will get its directives from there. It’ll also store the internet connection information for law enforcement purposes. Cool! Unfortunately, if the hard drive is reformatted before it’s connected to the Internet, Everdream is useless. See, this is why flash memory storage should be standard on motherboards, in addition to the hard drive. The OS should be loaded onto the flash memory, and data stored on the drive. There should be permanent storage sections on the flash memory where programs like Everdream could be installed, for just such occasions. Here is the link.

Standard
Reviews

Laptop alarm prevents Mac jackings

This fellow from SlappingTurtle.com developed a piece of software called iAlertU, which is a very clever use of the hard drive motion sensors built into late model PowerBooks and MacBooks. iAlertU will sound a screeching alarm if the laptop is picked up. Click the video to see it in action. The remote is used to arm/disarm it. This is cool stuff! 🙂

Standard