Tag Archives: business

Thoughts

Seems quiet, but it's not

I’ve been helping Ligia launch her re-designed personal site over the past several days. While my own site may seem a little quiet (except for the regular Condensed Knowledge posts), I’ve been quite busy behind the scenes.

Ligia has been working on her own line of greeting cards since January. She makes them by hand, from scratch, using only sheets and strips of paper and glue as her materials. Having seen her do the work, right here beside me, I can tell you it’s painstaking, slow and hard. I fear for her eyes if she keeps going like this. All that meticulous work is bound to have an effect. It takes her about a half hour to 45 minutes to craft a single card. It’s hard to understand why it takes that long until you sit there and watch her at work. You can’t argue with the results though. They’re beautiful.

She’s really excited about the cards, and has asked for my help in setting up a little shop on her site so she can sell them. I helped her do just that, and modified her site design to allow her to post nicely-sized photos of the cards. I’m happy to say her site is pretty much done now, and yes, it’s open for business. I made the store within her WordPress install, using the existing options, without extra plugins. Simple is better in my book.

The cards are priced from $2.95 to $4.95. It doesn’t take an accountant to figure out that $5 for three quarters of an hour isn’t optimal pay, but this is a labor of love for her, and I support her in that. She’s not going to get rich selling the cards, but she wants to make people happy with them.

Being the enterprising little woman that she is, she’s already gone into downtown Bethesda and walked around to find stores that might pick up her cards and sell them there. (It’s more than I’ve done for my own photography, and I’m ashamed to admit that.) She found three stores that wanted to keep samples, and she’s going to find out soon whether they’ll be interested in buying first batches.

Wish her luck, and if you like one of the cards, pick it up for your special someone.

Thanks!

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Reviews

USPS, how slow can you go?

I’ve written about the USPS before, and how slow and unreliable it can be. I want to give you an idea of how terrible their service can be with hard, indisputable evidence (see screen shots enclosed below).

A package was mailed to us from a vendor on 11/14/2007. It came from Capitol Heights, Maryland, and shipped to my city, which is North Bethesda, Maryland. [For those unaware of this, North Bethesda is not officially a city (yet); it’s a borough between Bethesda and Rockville. The Post Office treats it as Rockville but anything addressed to North Bethesda will get there just fine.] It arrived on 11/27/2007, approximately 13 days after it left Capitol Heights.

Here’s the kicker: not only are Capitol Heights and North Bethesda in the SAME state, but they’re only 25 miles apart. According to Google Maps, and taking the long way around DC by going on the Beltway (I-495), it’s approximately 25 miles from Capitol Heights to my place.

How in the world could it have taken them 13 days to deliver it? I don’t know how, but there it is. If you want to talk about incompetent service, I think this would be a good example. If they’d have walked the package to my place, it would have been faster. But no, they have fleets of cars, and automated systems, and all sorts of things to speed things up, and somehow they not only manage to miss deadlines for Priority Mail and lose packages on top of that, but they bungle up a 25-mile delivery so badly that it takes them 13 days to get the package to me.

Here’s the proof. The package was supposedly processed on 11/20/07 at their Capitol Heights facility.

 

It arrived at my place on 11/27/07.

 

USPS Track & Confirm (screen 2)

But they received the electronic shipping notice sometime on the 14th, according to the Additional Details page. That means they received the package itself either on that same date, or shortly afterwards. Whether the vendor took their time to get the package to the post office, or whether it sat at the post office between 11/14/07 and 11/20/07 is irrelevant to me. Even if I give the USPS the benefit of the doubt and say they started working on the package on 11/20/07, that’s still 7 days to transport it 25 miles. It’s still unacceptable.

 

USPS Track & Confirm (screen 3)

Any way you look at it, the USPS is a mess. If it takes them this long to process and transport what’s essentially a local package, I suppose I should be happy it “only” takes them 7 days to get a letter from me to my parents down in Florida. That could be called an improvement on their local delivery service.

To top it all off, they want to keep increasing the price of first-class postage and other services. I’d like to know what we’re getting in return, other than copious amounts of junk mail.

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Thoughts

Google bought Jaiku

Around noon today, I saw Scoble’s Twitter about Google’s purchase of Jaiku, and left two comments on his blog post. Basically, I said that Jaiku’s purchase made sense, but that Google probably considered Twitter and found Jaiku to be less expensive. I use both Twitter and Jaiku myself. I tried using Jaiku as my primary microblogging service, but came back to Twitter.

The thing about Jaiku is that it has more built-in features than Twitter, no questions about that. Its built-in feed integration service doesn’t even exist at Twitter, where we have to use the third-party Twitterfeed to get similar functionality. I wrote an in-depth comparison of Twitter and Jaiku back in July, and I invite you to have a look at it (see Part 1 and Part 2 of “The value of microblogging services”).

The kicker could be even more interesting though, and I don’t know if someone else has already touched on this. We all know about Facebook’s ridiculous $15 billion valuation, right? Well, Google’s purchase of Jaiku has just burst that absolutely ridiculous bubble. Jaiku offers functionality very similar to Facebook’s, but without all the annoying hype.

I bet you the price Google paid for Jaiku was very reasonable, much like the price they paid for FeedBurner. I for one am glad Google pays sane prices for their acquisitions, unlike Microsoft. The only time I think they splurged was with YouTube, but they paid for the users there. (They obviously didn’t pay for the content, since most of it was and still is pirated from TV and movies…)

I hope Facebook’s valuation drops down to some normal amount now, something like $500-750 million. By the way, I’m not on Facebook and I don’t intend to join it any time soon. I’m also not on MySpace.

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Thoughts

Photography, take two, part two

I continued to work on replacing photos hosted with third party services. The list of modified posts is provided below. This has proven to be a huge effort. I had to locate the photos in my digital library — not all of which is keyworded yet, though I’ve got location information for all my photos — but I also chose to re-process, keyword and re-title the photos. You see, most of these photos were keyworded through bulk uploaders, for the purpose of displaying that data on third party photo sharing sites, not for my own library. Clearly that effort was wasted, but I didn’t know that back when I did it… Where applicable, I am also re-writing some of the text.

I want to make sure that the content I provide here at ComeAcross is truly top tier, as much as possible. What does that mean? Well, it means I spent my entire weekend, including Monday, working on the posts listed below, and on the posts listed in part one. I still have more posts to go. I don’t mind doing this — actually, I look forward to it — but I do hope that you, the reader, appreciate the effort that goes on behind the scenes. 🙂

Also see Photography, take two, part one.

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Thoughts

Photography, take two

Over this weekend and the last several days, I’ve gone through posts that contain photographs, and replaced all of the images with ones hosted directly at ComeAcross. In the past, I’ve used photos hosted with third party photo sharing services, and I realize now that’s a folly.

If a third party service goes down, which is very likely with beta services, my photos become unavailable. Even if that service is not in beta, a simple action like closing one’s account shuts down access to all of the photos uploaded there. It’s much more practical to host the photos together with my website. That way, I am fully responsible for making sure that all of my content is accessible. If something goes down, I can take care of it. If I need to change web hosting providers, I simply transfer all of my files over to another server.

It’s not as simple to transfer one’s content with photo sharing services, no matter what they may promise. Image and meta data portability is still not 100% there, and it doesn’t help when a photo sharing service advertises their API’s availability for more than a year, yet fails to put it out for public use. It also doesn’t help when said portability is rendered useless by the amount of compression used on the uploaded originals, or the deletion of meta data embedded in the originals…

You see, everyone is ready to promise the world to you when they want to sell you on something. Quite often, that “world” is nothing more than an empty little shell. I speak in general terms here, from the things I’ve learned through my various experiences — mostly recent ones…

At any rate, I’ve still got to modify a number of posts, but I thought I’d point out the ones I’ve already worked on. They’re quite a few, and I’m happy with the results so far. Here they are:

Also see Photography, take two, part two for more updated posts.

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